1 Contemporary Furniture ®
Return Policy - Terms and Conditions.
If you are not satisfied with your purchase you may return it within 10 days and receive a full refund on your order. Sales on custom made items are final. No returns, cancellations, or refunds allowed on custom made products. You can not return an item because it is damaged in shipping. We replace damaged merchandise free of charge. You can not return an item before it arrives because your order is delayed in shipping. You are responsible for shipping charges to return any item. A 20% restocking fee applies to returned items.
To qualify for a refund items must be returned without damage in the original packing. You are responsible for shipping cost to return an item. DO NOT DAMAGE THE PACKAGING. Please notify us immediately if you intend to return a purchase. If your furniture is damaged in shipping the damaged piece(s) will be replaced (or repaired) free of charge. You can not return items because they are damaged in shipping. You must wait on a replacement.
20% restocking fee applies on returned items. You must pay the restocking fee if you cancel your order due to delays in shipping.
You are responsible for shipping cost to South Carolina (or to the original point of manufacture) on return items.
Authorization from 1 Contemporary Furniture is required prior to the return of any item. We will give you instructions on where and how to ship. We recommend that you insure returned items for the full value of the item shipped.
All sales on custom made products are final. No returns allowed on custom made products.
Real wood products can not be returned because there is a knot in the wood. Real wood (veneer, laminate, and solid wood) comes from trees. Trees have limbs. Limbs cause knots in wood. Knots in real wood are normal and admired by most who are experienced with real wood furniture. Knots in wood do not qualify as factory defects.
Real stone products (travertine, granite, and marble) do not always have a perfect sealed finish. Polished Italian stone is not completly sealed. Real stone has fill. Our stone is available polished, not polished, and coated. Pits in real stone are not factory defects. Fill is not a factory defect. If you need help with real stone products please ask one of our specialist.
Color matching our products with furniture, paint, or material purchased from another source is not a condition that qualifies to return an item. Color matching is not a condition that qualifies for a return under this return policy. No warranty for color matching is expressed or implied.
Digital photography has been used to capture color samples in real life high resolution images posted on our web site. We can also provide you with color samples for most of our products. However, digital photography is not a true representation of color samples by any stretch of the imagination. In addition, the color settings on any computer monitor may be altered. Try looking at our web site from at least two computers. And try adjusting your color settings in your computer to the default.
Stained Wood have uneven stain by design. Please ask for sample wood chips if exact color is important to too.
Collection Proceedings
Jurisdiction for disputes in court is Beaufort County, SC. In the event that 1 Contemporary Furniture has to begin collection proceedings due to none payment in order to recover our furniture, you (the buyer) are responsible for attorney fees and court cost.
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